RE: 2820 Kensington Road, Redwood City, CA
Dear Jim,
I again wanted to thank you for your professionalism in the sale of our Dad's house. Being an escrow officer for 20 years I can recognize someone who really works for their clients. I can not give you enough praise for your abilities, care to details and innovative handling of the house preparation.
If I hear of anyone in that Redwood City, San Carlos, Atherton, Woodside area that need a real estate agent, I will be sure to refer them to you.
Cordially yours,
Kay L. Leach
Re: 2720 Wasatch Dr, Mountain View
Dear Jim,
I want to thank you for your excellent work in selling my father's house.
I was expecting this to be a very difficult process for my family. Since I was the executor of my father's estate, it was my job to sell my father's house after he passed away. Nothing had been done to the house in 40 years, and the yards were in pretty rough shape. I leaned pretty heavily on you to figure out what should be done tc prepare the house for sale without over improving it, and to get it on the market as quickly as possible. I alsc needed you to locate, hire, and manage the crews (painting, landscaping, general contractor, cleaning, etc.) You did all of this without hesitation and in the most professional manner I've experienced.
Perhaps the most important and valuable aspect of your service is the integrity you brought to the job. Your advice and guidance was always spot-on, and you followed through on every commitment.
As you know; the end of the story is that the house sold in a week and at well over the asking price, in slowing market. It is very difficult to find service professionals of any type that strive to add value to provide excellent service the way you did. Again, thank you for getting the job done!
David Kraska
47 Robleda Drive Atherton, CA 94027
Dear Jim,
Phil and I want to thank you for all of your help in the recent sale of my grandparents' home in Redwood City. When we met you in the fall, we were exhausted from working on the house. You accurately assessed the market conditions and set the price at the right level, not too low or too high. Then you cheerfully came in, made some relevant suggestions, and set to work, right alongside us. You didn't just give us phone numbers of handymen and gardeners; you set about doing the work yourself ! You did your homework and used resources available on the Internet to help in marketing the house. No detail was overlooked in getting the house ready to sell, even down to staging, music, and simmering potpourri on the open house day. Perhaps that's why the house sold in one afternoon, in a "slow market." Unbelievable! ! I have never seen the high professionalism and cheerful manner, which you always exhibited during the whole process, in any other real estate agent. Even when things could have gone sour, you kept them going in a very professional manner, and closed the sale successfully.
Even my Aunt expressed her appreciation for your concern for her well being. You were so patient with her during the sale process. She will always have a very pleasant memory of selling her parents' house, thanks to you.
My husband and I give you high marks for a job well done, and would be most happy to recommend you to anyone needing an outstanding realtor. Thank you again.
Dr. and Mrs. Philip G. Winters
Dear Jim,
THANK YOU! In addition to selling our home at an equitable price in less than two weeks, you have introduced us to a standard of quality in service that is beyond compare. It is very rare to meet a person of your integrity.
From your initial presentation until the closing of escrow and beyond you have listened, guided and followed through to the very last detail. You have done exactly what you have said you would do.
In general, real estate transactions can often result in many anxious moments and / or difficult circumstances, we have been through our share. We are grateful that you have made the process both painless and enjoyable.
It has been our pleasure to know you, please give us a call should you find yourself in Chicago.
Steve & Sharon Finlay Belmont, CA
Dear Jim,
San-San and I wanted to thank you for all your help and advice during our search for our new home. Not only did you identify the RIGHT property for us, you were also honest in your assessment of other properties which did not match our needs at that time. You certainly have an excellent feel for the nature of the real estate market.
But your assistance did not end with the close of escrow. You were able to help us in setting things up after our move in. You also recommended a good contractor and were always available to reach the sellers if we had a question. Definitely, you are a full service real estate agent that made the entire process easier to navigate.
Thank you again for your honesty, availability and overall calming influence during a very stressful period. If we know of anyone interested in the real estate market, we will certainly let them know about Jim Tierney!
Michael and San-San San Carlos, CA